Privacy Policy

Effective date: [Insert Date]

Website: [Insert Website URL]

Business name: [Insert Legal Entity Name] trading as The Parts Store

1. Introduction

The Parts Store respects your privacy and is committed to protecting the personal information of our users. This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you access or use The Parts Store website, marketplace, account features, listing tools, messaging tools, payment features, review system, support channels and related services.

2. What Personal Information We Collect

We may collect personal information that is reasonably necessary to operate, manage, protect and improve The Parts Store.

• Name, email address and phone number
• Business name, ABN, ACN and trading details
• Buyer and seller account information
• Listing details, photos, part descriptions and location information
• Marketplace messages between buyers and sellers
• Payment and transaction information
• Reviews, ratings and feedback
• Technical information such as IP address, browser type, device type and analytics data

3. How We Use Personal Information

We use personal information to operate The Parts Store marketplace, including to:

• Create and manage buyer and seller accounts
• Allow sellers to upload parts, photos and product details
• Allow buyers to search, enquire and purchase parts
• Enable marketplace messaging
• Process secure payments and transactions
• Coordinate delivery, pickup and order activity
• Support two-way reviews and marketplace trust
• Provide customer support
• Prevent fraud, scams and misuse
• Improve the platform, website experience and marketplace performance
• Comply with legal, tax and regulatory obligations

4. Sharetribe and Third-Party Providers

The Parts Store may use Sharetribe and other third-party technology providers to operate the marketplace. These providers may assist with marketplace software, hosting, user accounts, messaging, payments, analytics, email communication, support tools and platform security.

Third-party providers may process personal information on our behalf or in accordance with their own privacy policies and service terms.

5. Marketplace Visibility

As The Parts Store is a marketplace, some information may be visible to other users or the public. This may include seller business names, listings, part photos, descriptions, prices, locations, reviews and ratings.

6. Payments

Payments may be processed through secure third-party payment providers. We may receive transaction information such as payment status, amount, refund status and transaction references. We do not intentionally store full credit card details where payments are handled by a third-party payment processor.

7. Reviews and Ratings

Buyers and sellers may be able to review and rate each other after a transaction. Reviews help build marketplace trust and may be visible to other users of The Parts Store.

8. Contact Us

For privacy questions, access requests, correction requests or complaints, please contact:

The Parts Store
Email: [Insert Email Address]
Website: [Insert Website URL]